Frequently Asked Questions
Everything you need to know about our premium washi tapes and stationery supplies.
How long does shipping take and is it tracked?
We provide tracked international shipping to most countries. Standard delivery typically takes 7-15 business days, though this may vary based on your location and local customs processing.
Are your washi tapes repositionable and residue-free?
Yes, our high-quality washi tapes are designed to be easily repositioned. They can be removed from most surfaces, including paper and planners, without leaving any sticky residue or damaging the page.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer bulk or wholesale discounts for crafters?
We do offer special pricing for large orders and wholesale inquiries. Please reach out to our team via the contact form with your specific requirements for a custom quote.
Are the designs on your tapes original?
Absolutely. We collaborate with independent artists and designers worldwide to bring you unique, exclusive patterns that you won't find anywhere else.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.